P.O. Box 311 Mercersburg, PA 17236

P.O. Box 311 Mercersburg, PA 17236

7 Do’s and Don’ts of Social Media for Businesses

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23Jul7 Do’s and Don’ts of Social Media for Businesses

Social media marketing is a necessity for any modern business. With so many competing online, you can no longer get ahead without any form of social media marketing strategy. Here are a few tips to consider while using social media for your businesses:

1. Do: Implement Automation

Many tools are available to help make social media management easier. Some software can handle data tracking automatically across platforms since you’ll likely be using many of them. You can also set up automated email responders and chatbots. That way, you are consistently engaging with your audience even if you’re busy with other tasks.

2. Don’t: Be Negative

Even a simple complaint can paint all the wrong pictures about your business. The best approach is to stay professional as you don’t know which customer you could be offending with a negative comment. It can blow up and affect your reputation negatively if you’re not careful.

3. Do: Interact

Engagement is one of the best ways to build relationships with your audience. You can do that by responding to some or creating relevant content. Posting videos and other informative content can also help you interact with your audience indirectly. Even a simple like or comment goes a long way.

4. Don’t: Write in All Caps

It can be tempting to write in all caps to promote a sense of urgency, but the general public doesn’t like it. Some might interpret it as anger, while others will block or unfollow because your words are hard to read. All in all, writing in all caps is primarily interpreted as unprofessional. Avoid using it wherever possible.

5. Do: Share Content

One way you can stay active and keep people engaged is by posting content from others. It could be from relevant businesses within your niche or content from your audience. They can keep engagement high and build relationships with your audience.

6. Don’t: Forget to Proofread

Spelling and grammar mistakes may seem like minor errors, and your audience may indeed be able to overlook one or two. However, multiple consistent errors may cause others to doubt your credibility. Some errors may even cause your audience to misunderstand your message.

7. Do: Use Visuals

Data shows that visual content performs the best. Out of all these visuals, videos tend to do well when it comes to retention and engagement. Then, you can use other types of content, such as infographics which are easy to digest and visually pleasing.

Stay On Top of Your Social Media

As social media evolves, so too must your marketing strategy. While you can implement these tips, one of the best ways to stay on top of your business’s social media marketing strategy is to hire a social media marketing company. This is especially important if you’d like to focus your business’s efforts on other pursuits. Contact us today at Pendragon Consulting, LLC for more information about our services.

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Jessica and her team at Pendragon have been incredible to work with. The creativity they have brought to my social media marketing has made a huge impact on my business. I have felt completely comfortable turning this over to them which as allowed me to focus on other areas of the business and drive growth.

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We have been working with Jessica for the past 9 months and she has taken the guessing game out of how to manage and grow our social presence. She was very quick to understand our products and services and now she manages and writes all of our social media content. Jessica is also amazing to work with, extremely responsive, willing to share best practices and her insights.

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